Services

Five9 Systems Services

At Five9 Systems, our goal is to provide services that help you achieve whatever IT goals you have and ensure that they stay running smoothly. This is how we chose our name after all; our goal is to achieve 99.999% of your goal and maintain uptime for your business to that same standard. It’s so important to us that we named our company after it to ensure our focus each and every day.

How do we get there? Communication and partnership are the keys. With our decades worth of experience in corporate IT we have seen the good and the bad. Let us help get you through your next IT project avoiding the bad and maximizing the good.

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Ever feel like your business could be handling things better when it comes to information technology but just don’t know where to start?  Let us get you started with a conversation about your goals or concerns.  From there we can offer guidance on any number of solutions and services to get your business moving in the right direction.

Say goodbye to managing servers, laptops and desktops!  After an initial assessment that is a combination of meetings and system reviews, we will present a report with options to make managing IT assets a thing of the past.  We can deploy software that manages devices and helps make sure they stay backed up, updated and remain secure.  We offer varying levels of management and can customize a plan to meet your goals and desired level of automation.

Ready to increase bandwidth in the office and speed up the internet or add redundancy? How about connect networks between your sites via secure WAN? What about getting better control over work-from-home employees using a Zero Trust Network Access (ZTNA) solution? Are weak Wi-Fi systems constantly dropping clients?  Or maybe you want to start offering guests secure access?  Need to meet compliance requirements like PCI, HIPAA or SOX? Want to ensure that no one is accessing resources they shouldn’t and stop intruders from getting into your environment?

That’s a LOT of possible areas to consider and all of them depend on a healthy and properly configured network. You might be hurting your business each day if your network is not up to par.  With our deep expertise in networking technologies, we will tailor a solution that meets your needs.

Still paying the phone company for Plain Old Telephone Service?  Hopefully you’ve moved on from POTS and into the world of Voice Over IP, but if not, we can help!  We will help you pick out the right solution, ensure that your network is ready for the change and get you operational.  Already using VOIP?  That’s great, maybe we can help you get more out of that system or show you alternative solutions that might be a better fit.

Everybody’s talking about it, but who’s really leveraging it?  More importantly, WHAT are they doing with it.  And most important of all, what can YOU do with it?  Frankly, it’s a great mental exercise to look at how AI can help your business grow or make challenging tasks easy and we’re here to help.  The technology may not be here today for your specific application, but rest assured the day it will is fast approaching, and you don’t want to be late to the party.

What business leader doesn’t love using CapEx on new IT gear?  We know it’s not everybody’s cup of tea, but it is a necessary evil to keep IT infrastructure current and up-to-date.  It doesn’t have to mean CapEx spend though, perhaps your goals would be better served by moving to the cloud.  Let’s talk about what the pros and cons are and decide on a path forward.  That hardware is going to die eventually, don’t make it an emergency situation and act now while cooler heads can prevail.

Line of Business applications like accounting, ERP, MRP and CRM systems are rarely exciting, but they are a vital component of any healthy business.  Do you need a new system or just want to make sure you’re using the current one to its maximum potential?  In either case, we want to help!

Getting data out of systems used to be difficult and software vendors have made great strides providing tools to create dashboards and reports that are striking, informative and accessible.  However, there’s always room for improvement when it comes to business intelligence and reporting.  Let’s sit down and hear what data you’re not getting from your system and help you get what you need out of it.

Line of business applications depend on a solid foundation provided by databases. Database technology is complicated and too often they are not being maintained in an effective matter because of their complexity.  Let our experts help you ensure that your foundation is secure and is gathering data in a manner that will enable better business decision making.

How’s your website doing these days?  Is it drawing enough visitors and generating leads the way you need it to?  Is your Search Engine Optimization (SEO) helping you appear at the top when people are searching the web for what you provide?  Or maybe you want to start selling products online or are a new business starting from scratch.  Whatever the case may be we are here to provide services that help with the next iteration of your online persona.

There’s an app for that!  Or maybe there isn’t, but there could be!  With your vision and our development team let’s make your app a reality.  We can also help with adding new functionality to existing apps or help with porting older code bases to newer languages.

Ready to get to work on something? Contact Us today!