Wow… what a tough day last week leading to an even tougher weekend for businesses and their customers throughout the U.S.
We’re not going to delve into the whole CrowdStrike / Microsoft BSOD debacle or how deploying updates on a Friday is a bad idea. However, we do want to highlight that situations like last Friday’s incident occur frequently on a smaller scale. When you rely on offshore support, or distant onshore support, these events can make it incredibly challenging to bring your business back online promptly.
Last Friday underscored the critical importance of having a strong local support provider in your corner. When issues arise, having someone local means you have immediate access to help you to navigate these situations more effectively and restore systems without delay. The presence of a local support team ensures quick response times, better communication, and a deeper understanding of your infrastructure and needs.
In times of crisis, the ability to act swiftly can make all the difference. Local support provides the agility and immediacy required to minimize downtime and maintain business continuity. This incident serves as a stark reminder of why having a local support provider is not just beneficial, but essential for timely and efficient problem resolution.
If you need local support for your network and IT initiatives, Contact Us today!
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